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We had to have our beloved dog Rocky (Big Bear) put to sleep on Thursday 22.03.18 The whole upsetting experience was made that little bit more bearable by the professionalism of everyone involved and from Laura the vet discussing the procedure with me showing empathy to all of us and being gentle with Rocky and then, Alex from the cremation company who was also very sympathetic to us when he came to collect Rocky and called next day to say rockys ashes were ready to pick up, cannot thank you enough for the excellent service
I cannot speak highly enough of Amber and Cloud 9. My beloved GSD, Connie, was terminally ill and the kindness and service I received was second to none. When the time came, Connie was put to sleep very peacefully in my home with every care given by Ellie the vet. It made her passing easier and I thank you all.
I want to thank you and everyone at Cloud 9 Vets for organising the Gentle Euthanasia for my cat Shelley and the post mortem and cremation afterwards. It removed a great deal of stress for her & for us, and she passed away quickly & peacefully in her own bed at home. Please thank the vet for driving 2 hours to our home on a Sunday to do this, and also for driving Shelley’s body the same evening to the animal hospital for the post mortem. All of you have been kind, sensitive and professional, and I am grateful for all your help.
Found these guys by chance and they came out on a Sunday evening to put our family dog to sleep. Excellent service, vet wonderfully compassionate, no anxiety, cannulation or pain, gentle drift to sleep, whole family there to see him off as he layed in my parents arms in front of the fire. They made a heart wrenching situation as good as it could be. Can't prise enough or recommend more highly
Thank you very much for the way you treated my daughter Rosa when you came to collect Floppy. It was a big day for her and the whole thing was made much easier by your attitude and understanding. Thanks again.
Talking with someone about Paco's condition without having to take him miles to the vet was really great. I can't speak highly enough of the knowledge of the person who came. I would suggest this to anyone in a similar position.
Abel's unexpected passing was difficult enough, so to do away with the worries of how to care for him afterwards was a real godsend. We called very late at night but they still sent someone - it did cost a little more because we hadn't registered but I would pay more for a service like this.
Learning to say goodbye to Socks and Mittens took a long time but I am grateful to Jeremy for the ongoing visits and care he provided. The advice and tea and chats we shared about how they'd be feeling in themselves made it easier to understand. I really can't thank him enough.