Client Testimonials for Cloud 9 Vets

Testimonials from Lovely Clients about Our Caring Home Visit Vets

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Cloud 9 Vets
Average rating:  
 49 reviews
by Sharon Murphy on Cloud 9 Vets

I decided to use Cloud 9 as I could not bear the thought of taking my little buddy to the vets and wanted his passing to be in the comfort of his own home surrounded by his family. I would like to say a heartfelt thanks to Lisbet and Andrea for making the passing of my furbaby more bearable. Lisbet was very professional when taking my call showing patience and understanding as I couldn't stop myself from crying. Andrea the vet who attended was very calm and had a very gentle nature about him reducing the stress considerably and I felt that my faithful friend was in safe and caring hands. Andrea explained the process to us and guided us through each step as it happened so we were prepared. I was able to hold Kat in my arms while he passed away and I can honestly say that although it was heart breaking to have to say goodbye, it was very peaceful and quick. We were able to spend some alone time with Kat after his passing before he was taken away to the crematorium. and my little furballl was back with me 2 days later. I would highly recommend Cloud 9 Vets who provided a professional service while showing upmost care and compassion throughout.
Thank you again to all involved.

by Bethany on Cloud 9 Vets
Thank you

I would like to thank the Cloud9vets team, in particular Andrea, for the amazing care they provided for our much loved cocker spaniel Freckles. At a very sad time it made all the difference to have such a kind vet supporting us. Everything was explained clearly and I never felt pressured or rushed.



When the time came to say goodbye it was incredibly gentle and peaceful. Freckles was able to sit in her usual spot surrounded by her family and slip away without any anxiety, distress or pain. We miss her dreadfully but even now several weeks down the line it is such a comfort to our family to know we did everything we could to give her the last moments she deserved.



I imagine most people reading this review are currently in the same heartbreaking situation and facing a difficult decision. My heart goes out to you, I hope you find the reassurance that you need and Cloud 9 Vets can help you like they did us.

by Angela on Cloud 9 Vets
Thanks

Over the years I have taken two cats for euthanasia at vets' surgeries. The journey, the waiting added to my distress and must have been distressing for the cats themselves. This time I contacted Cloud 9 and they responded kindly but not over the top. We had to make an appointment for the next day, but this meant that we had time to nurse our cat and sleep with her. Punit arrived on Sunday morning and was discreet from the moment when he tapped on the window instead of making a loud knock on the door to the end when he offered to stay with us for a while. He explained what he was doing and gave us time with our cat before and after she died. He was amazing. We decided she would go for cremation with others and the man who came to pick her up was also gentle and empathic. Thank you Cloud 9 and Punit.

by Kath and Alan Baird on Cloud 9 Vets
Saying Goodbye To Your Pet

Recently, Andreas came around to put our beloved pet, Khan, To sleep.
We were dreading the whole process and been putting it off for Days. I found Cloud 9 Vets on the internet and from then on the whole process became much more bearable. All parties concerned, from initial phone call to when Andreas came around gave us comfort at this difficult time. It was gentle, serene and a wonderful way to say goodbye. No rush on any ones part unlike we would have had at a surgery. So, heartfelt thanks to you all ....Kath and Alan

Thank you Kath and Alan for your kind words, it means a lot to all of us at Cloud 9 Vets.

by Joyce Davison on Cloud 9 Vets
Thank you

Thank you for the kind service today when we had to say goodbye to our darling pussycat Feezil. The young vet who attend today was so compassionate and explained the process to use. To have our beloved pet with us in our home in his final moments with his family around him was so comforting, to be able to stroke him and let him feel the love as he slipped away peacefully helped us with our grief.
Thank you again and we apologise for not remembering your name to put into this review but our darling Feezil was our main concern .
Being able to keep him at home and not suffer the stress of a trip to the vets made his passing easier to bare.

Thank you Joyce for the lovely words, we are glad we could be there to support you at this difficult time. Rest in peace Feezil

by Diane on Cloud 9 Vets
So compassionate

I highly recommend this wonderful service. My beautiful Princess Fiona was treated with such compassion and respect in her final hours. Making the decision to let Fiona go to sleep was the most painful one I have ever had to make. The vet was amazing, she didn’t hurry me, she cuddled me and let me lay with Fiona until it was time to let her go. She stayed until the crematorium came to collect her. The crematorium people were just lovely too. Fiona was laid out in wonderful comfort and I was sent a lovely photo of her asleep. Fiona was returned to me and she is now back at home where she belongs. Thank you for making this painful time so peaceful and calm.

by Clarice on Cloud 9 Vets

Was absolutely devastated at the loss of our dog Pudgey but the procedure had been made so much easier with our vet, Julie. Kind, considerate and extremely patient she talked us through every step of the way and was completely empathetic and gentle. Pudgey was given a peaceful, gentle sleep within my arms, no pain as he silently drifted away to Doggy Heaven. Thank you so much for treating us with such wonderful kindness, I could not have asked for a better way for my beloved hairy baby to go. No stress or anxiety for him, it was heartwarming. There are really no words for how thankful our family is for your aid. I highly recommend Cloud 9 for a professional, compassionate service

by Anthea Cribbin on Cloud 9 Vets

From a phone call late morning to the loveliest vet a couple hours later, I really didn’t anticipate such high quality care. I think it’s really important a loving furry member of your family has their very last moments in their own surroundings stroked by everyone who loves them. Our 18yr old staff, Lola had her last stroll in pram, last bath, last meal (always had the best appetite) and her last cuddle on her blanket. Her sight and hearing had diminished and her legs had completely gone. Ten steps was the best she could do and it was cruel to keep her living like this.

Andrea, seemed also to love her as she looked so happy being fussed by so many hands and strokes. Andrea was also excellent at explaining to my three boys what was happening. Without question I recommend cloud9 vets as first choice when the day comes.

by Joanne Bennett on Cloud 9 Vets
Mollie

I would like to thank all concerned for the most kind, caring and compassionate way they helped my precious fur baby, Mollie, go foreword to the next stage of her journey. Andrea shown nothing but kindness, love and support in what was and still is the most heartbreaking position we found ourselves in. He was so gentle with Mollie, she didn’t feel a thing and just went to sleep in her favourite place, in my arms surrounded by the people she loved and who loved her. For this I will be forever great full and would highly recommend. Cloud 9 to everyone who finds themselves in this unbearable situation.

Thank you 🙏

by Suzanne on Cloud 9 Vets
Caring, empathetic and very attentive service

Our family would highly recommend this service. Andrea is kind, empathetic and gave us all the time we needed to say goodbye to our lovely GSD Cheif. We have just receive Cheifs ashes in beautiful outer packaging just two days after he was laid to rest and the casket is lovely with Chiefs name engraved.

by Robert Crewdson on Cloud 9 Vets
Thank You

I would like to thank all involved at Cloud9vets for the professional way they handled the passing of our beautiful Golden Retriever, Judi. The vet, Leslie-Anne, spent a lot of time with us, answering all our questions, and we understood that we had chosen the right time to let Judi go, to avoid any suffering.

The staff from the crematorium were also very kind, and looked after Judi very well. She looked so beautiful when we went to say goodbye to her.

I have nothing but praise for the service we received from Cloud9vets. It's difficult getting used to being without her, but we are pleased that she had such a beautiful send off from caring staff. Thank you.

by Marie Worthington on Cloud 9 Vets
Thankyou

We broke our hearts yesturday to have to have our old boy jasper put to sleep i would like to thank (Andrea) the vet for his kindness and professional approach it took longer than expected as our jasper was always a fighter but andrea took his time we didnt feel rushed in any way and he gave us so much time everything was done professionally by all concerned so thankyou so much x

by M Sheridan on Cloud 9 Vets
recent loss

I Would like to thank cloud 9 vets, for their recent help in putting our recent pet dog molly to sleep in a very kind and gentle way, late in the evening when none of our local vets where open. They came out within the hour and their main was our pets welfare, they were so kind and caring and didn't rush me or my wife and we had the chance to say a heartfelt farewell to our pet molly, i cannot thank them enough, once again thanks.

by Anne Griffin on Cloud 9 Vets
August 23rd 2019 Anne Griffin on Cloud 9 Vets

Thank you everyone at Cloud 9 from Lisbet who was so compassionate and understanding to Punit (Vet) who came out to put our lovely Bernese Mountain Dog Leyla to sleep.

Punit was so kind, caring and sensitive and we couldn't of asked for a better vet.

I highly recommend Cloud 9

Thank you Anne.

by Lisa on Cloud 9 Vets
A dignified & peaceful goodbye

I cannot express enough how thankful I am to Cloud 9!

From our first conversation they were helpful, reassuring, sympathetic & comforting arranging the visit & also the cremation.

From the moment the vet turned up he was so kind, respectful, calm & gentle with my dog, always reasurring us at each step. The process did take longer than expected but, despite it being late on a Sunday evening, not once did he rush, in fact he took extra time going above & beyond my expectations.

With the vets help, my dog Maddie went peacefully & with dignity, in the comfort of her home surrounded by those who loved her, while I stayed with her right up to her final breath.

Thank you so much Cloud 9, you provide such a valuable service helping with such a distressing heartbreaking experience xx

by Faye McPhillips on Cloud 9 Vets
Can’t thank you enough

We had our beautiful German Shepherd Chief euthanised on the 7th August 2019 by Andrea. We couldn’t have received a better service, Andrea was very kind and gave us all the time we needed to say goodbye. He was wrapped in a blanket cuddling his teddy. We asked for an individual cremation and we have just received his ashes, two days later. We couldn’t believe it. It was in the most beautiful box covered in trees, and the wooden casket has Chiefs name engraved which we wasn’t expecting. We honestly cannot that cloud 9 vets enough!

by Sandra Smith on Cloud 9 Vets
Peaceful departure

Making the decision to say goodbye to our Mia was the hardest thing i've ever done, but being able to cuddle, spoil and love our little pups right up till the end was a blessings, she slipped away on her sofa, with her family knowing she was loved... i cant thank the vet who came enough for his support, care and empathy throughout. Goodbye Mia, sweet dreams x

by James Rackley on Cloud 9 Vets
Bonnie

We had to have our beloved pet Bonnie put to sleep last Friday, this was something we didn't want to do but it was the best for Bonnie. She was 13 1/2 years Jack Russell, having her go to sleep in her own home was the best we could do for her. We were with her until she went to sleep. I thank the vet who came to us and all of the other caring people at cloud 9 vets.



I would highly recommend them.

by Debby Vellam on Cloud 9 Vets

Thank you to all of you for your kindness, professionalism and sensitivity through the sad process of saying goodbye to our dear Cody recently. There aren’t words to say how much I miss him and I look for him everywhere, but you gave me strength to know we made the right decision at the right time for our so loved boy.

Thank you especially to Lisbet, Amber and Julie for being so kind through such a traumatic time.

by DIANE THOMAS on Cloud 9 Vets
Excellent Service

This is a wonderful service which deals with something so sad with caring and compassion. Our little friend Titch left us on 27th Sept. and was calm and peaceful in his own home.

Everyone so kind throughout, we would recommend this service.

by Janette Rainbird on Cloud 9 Vets
The kindest last thing you can do

I was to grateful to the kind sensitive vet who let my beautiful dog Daisy pass away with peace. This service is so valuable allowing our pets to leave in their own surroundings. Thank you.

by Terry Wombell on Cloud 9 Vets
Thank you

I would like to thank everyone concerned for the gentle, caring and sensitive way in which our lovely dog Jez was put to sleep. The vet was wonderful and sent us a lovely card confirming we had done the right and kindest thing for Jez. The whole process including cremation was very efficient and smooth and made a very sad day a lot easier for us. I would highly recommend them.

by Denise Salmon on Cloud 9 Vets
Do not hesitate to call Cloud 9

It broke our hearts to have our gorgeous boy Teddy put to sleep yesterday but how much easier did it make it to have such a wonderful caring vet (Andrea) attend. He explained everything and was so kind and patient. From ringing cloud 9 till the actual deed was done only took 3 hours and where better than in your beloved pets own home with their family around them.

Thank you so much to all concerned xx

by B vandyke on Cloud 9 Vets
Rio

We sadly had to have our beautiful rio put to sleep on 9 may heartbroken but would like to thank cloud 9 for all there help he had a lovely peaceful send off xx

by paul dowler on Cloud 9 Vets

we sadly had to have our lovely Tilly put to sleep the vet who came was lovely compassionate very kind and thought of our feelings at this very sad time I would recommend it was so nice for her to be at home with us both

by Simon Sparrow on Cloud 9 Vets
Thank you

We would just like to say "thank you" to everyone involved today. The whole team were so kind in every respect. It has been a very sad day for us but we feel we had the very best care from everyone involved. If you need to say goodbye to your pet and want the most caring and dignified experience then these are the people to call.

by DEREK RAYNER on Cloud 9 Vets
A lovely way to say goodbye

On Sunday evening I had to make the hardest decision of my life.My loyal,loving Bearded Collie,Hector, finally succumbed to arthritis and lost the use of his back legs.As a family we wanted his last minutes to be in the home where he was loved for 15 years.Andrea came round and showed the utmost care,dignity and patience explaining the procedure and allowing us all as much time to say goodbye.We were all so happy that Hector`s last moments were with the ones he loved and in his own home.Thank you Cloud9 and especially Andrea

by Martin Norris on Cloud 9 Vets
Thank you

I'd just like to say a big thank you to Lisbet, who I woke up at the crack of dawn yesterday. She was exceptionally helpful and understanding and very much went out of her way to help organise the farewell visit for my cat Mimi, despite me being a bit of an emotional wreck.

Also a huge thank you to Allen who visited me. I cannot imagine anyone being more patient, understanding and empathetic with an owner, or more kind and gentle with a cat. He was absolutely the perfect vet, and helped us say goodbye as peacefully and gently as possible.

I would have no hesitation in recommending you, the service is worth every penny.

Many thanks,

Martin

by Glyninis moran on Cloud 9 Vets
Sad fairwell

I just wanted to say, that after much heart searching,I finally said goodbye to my best friend, my American Bulldog Shabi Cloud 9 vets had been recommended to me,I am so glad i used them, Shabi passed away as peacefully as is possible,the vet who attended was so kind,thoughtful and compassionate, I can't thank him enough.

Cloud 9 made such a difference to me and Shabi thankyou so much

Glynis moran

by sylvia bassiouni on Cloud 9 Vets
our baby

highly recommend our little darling didn't suffer vet was really kind and caring I would write more but I still really upset but if you do have to say goodbye to a loved pet I would say this is the best way

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Cloud 9 Vets
4.3
Based on 210 reviews
A huge thankyou to all at cloud 9 for making possible the perfect ending for a big boy who had a charmed life. the service you provide is inspirational
Mary Healy
Mary Healy
20:32 22 Jan 20
A huge thank you to Cloud 9 Vets . What a kind , caring and compassionate service all the way through . To be able to have my dear old Abby cat on my lap in my own home gently and sensitively put to sleep , was the best I could have wished for . Cannot recommend enough .
Anita Brewer
Anita Brewer
20:29 18 Dec 19
Highly recommend cloud 9vets we sadly had to put our beloved old boy to sleep. We rang them they came to our home the same day. They took there time with us and benny. They took him away afterwards and got his ashes back the next day. They made a very hard time alot easier for us and for benny. Can't thank them enough xxx
Donna Holmes
Donna Holmes
15:42 16 Dec 19
I could not not recommend cloud 9 vets highly enough, excellent .We called in cloud 9 vets who provide a home service nationwide, this gave Feezil the dignity he deserved after being our loving friend for eighteen and a half years. The young man that came was amazing, very professional, compassionate, and he explained everything in great detail and how Feezil may react, he didn't rush and stayed for nearly half an hour until Feezil was resting.
Paul Davison
Paul Davison
10:38 25 Nov 19
Cloud 9 vets were so kind and compassionate during this difficult time. They were very supportive and took the time to go through our options with us. Amber was lovely and went the extra mile to help us with out decision. I can't thank nacho enough for going out of his way to travel down to us. He was kind and compassionate and you could tell he was a really animal lover, giving jess a peaceful send off. I can't reccomend them enough to anyone else facing this difficult time.
Yas
Yas
09:54 11 Nov 19
paul the vet made the visit to my baby was amazing and did everything he could for my leo .Also comforted our family its a big loss but paul made his last moments comfy let us say our goodbyes as a family also went above and beyond for us 10 out of 10 Thanks again for everything you did that day when no one else would 💚
Cristy Preston
Cristy Preston
19:06 09 Nov 19
Absolutely wonderful so gentle and kind the vet who came was wonderful would recommend to anyone who's pet is not well thank you so much
Barbara Thomas
Barbara Thomas
13:01 08 Nov 19
We said goodbye to our 12 year old Jack Russell Toby on 12th October. We had been not expecting to put him down as he had a cough and we had hoped it was treatable but we found out he had fluid on the lungs and tumours.We didn't want to rush to make the decision as we always said we wanted to do it at home. We had planned for the Monday with our vets to come round but Toby took a turn for worse on Friday and we nearly did it then but in the evening he helped us make the sad decision to it on Saturday and not make him wait or suffer for us. We struggled to get a vet to come out as it was a weekend and we booked to go into vets which we didn't want as Toby was so scared of the vets and we didn't want his final moments to be afraid.Thank goodness just before the appt. a Google advert appeared for. Cloud9 Vets when I was looking online - they responded so quickly to our request.Jaqui (Jack) was absolutely amazing, she made the whole process peaceful, calm and made us feel the comfort and reassurance we needed at this sad time.Toby died peacefully in his bed with us by him as we cuddled and kissed him a lot and helped us wrap him in his blanket and bed as we said our goodbyes.You helped give us a dignified way to say goodbye to Toby that we always wanted and gave us the reassurance and relief that we were doing the right thing for him and that he wasn't in pain anymore and that we could start the closure on what was a painful week and decision for us.Thank you so much for helping us with Toby, you were the best - we really won't forget it x
A L
A L
09:48 04 Nov 19
I would thoroughly recommend cloud 9. Both the vet and the woman from collection service were extremely kind thoughtful and understanding. I am glad our lovely dog had such a dignified end to his life, surrounded by people that love him.
Trood Speare
Trood Speare
19:53 03 Nov 19
The most wonderful professional and peaceful way to ensure a loving and kind passing for your pet- from that first very difficult call, lisbet helped ensure all our wishes were met and we would highly recommend this service. Thank you so much cloud 9 for helping to create a loving and peaceful environment for our lovely dog holly.
Clare Davies
Clare Davies
22:56 01 Nov 19
I would recommend cloud 9 vets to anyone who is having to make the hardest decision ever. So friendly and a very high standard of professional manner. I sadly had my dog put to sleep last night 23rd October 2019 at home. It may seem very expensive but it was well worth the money everything about it was so peaceful and calming. Would like to say a massive thank you to all involved from the phone conversation to the final end of it. I’m very sad but happy I did it in the comfort of my babies home he was so at ease with everything and that put me at ease..
Bernie Peers
Bernie Peers
12:19 24 Oct 19
Yesterday we said goodbye to our 12 year old Jack Russell Toby. We had been not expecting to put him down as he had a cough and we had hoped it was treatable but we found out he had fluid on the lungs and tumours. We didn't want to rush to make the decision as we always said we wanted to do it at home. We had planned for Monday with out normal vets to come round but Toby took a turn for worse on Friday and we nearly did it then but in the evening he helped us make the sad decision to it on Saturday and not make him wait or suffer for us. We struggled to get a vet to come out as it was a weekend and we booked to go into vets which we didn't want as Toby was so scared of the vets.Thank goodness just before the appt. a Google advert appeared for. Cloud9 Vets.Jaqui (Jack) was absolutely amazing, she made the whole process peaceful, calm and made us feel the comfort and reassurance we needed at this sad time.Toby died peacefully in his bed with us by him as we cuddled and kissed him a lot and helped us wrap him in his blanket and bed as we said our goodbyes. You helped give us a dignified way to say goodbye to Toby that we always wanted and gave us the reassurance and relief that we were doing the right thing for him and that he wasn't in pain anymore and that we could start the closure on what was a painful week and decision for us.Thank you so much for helping us with Toby, you were the best - we really won't forget it x
Alexsia Dee
Alexsia Dee
09:01 13 Oct 19
Our beloved Charley received end of life care from Andrea. He was so caring and gentle with our baby, treat her with the utmost respect and dignity and explained everything to us all. We were given all the time in the world to say goodbye to our princess and I would highly recommend using Cloud 9 to anyone who tragically finds themselves in this situation. The care received to the family be it fur or human was outstanding and although we are still grieving, we know she went over the rainbow bridge in the best hands possible. Thank you Andrea and Lisbet x
Saiqa Simmonite
Saiqa Simmonite
21:06 09 Oct 19
Cloud 9 vets were very understanding in our moment of need. There was a little mishap but was sorted on the day and our beloved Waggie was put to sleep by a wonderful man (Nacho?). Cloud 9 also sorted out the crematorium who came within the hour. We will be forever grateful of the way this sad situation was handled Kay Sam and Lydia
Kay Samuels
Kay Samuels
12:42 09 Oct 19
Our beloved Charley received end of life care from Andrea. He was so caring and gentle with our baby, treat her with the utmost respect and dignity and explained everything to us all. We were given all the time in the world to say goodbye to our princess and I would highly recommend using Cloud 9 to anyone who tragically finds themselves in this situation. The care received to the family be it fur or human was outstanding and although we are still grieving, we know she went over the rainbow bridge in the best hands possible. Thank you Andrea and Lisbet x
Saiqa Simmonite
Saiqa Simmonite
20:19 28 Sep 19
In such a difficult time they helped so much, very caring and professional. It was a bank holiday and we were able to spend the final time together with our St. Bernard Apache peaceful at home in the garden. Thank you and to anyone wondering about this service please do not worry.
Richard Lawson
Richard Lawson
18:15 26 Sep 19
Making the decision to have our beloved cat, Ash, put down was one of the hardest things we've ever had to do, but we are incredibly grateful to Amber and Andrea for making the experience just a bit easier. Through the ordeal they were both professional and compassionate. The entire procedures was explained clearly beforehand, and when the time came for Ash to be put to sleep it was done in his own home, respectfully and with a minimum of stress. We never felt rushed during the ordeal and took as long as we needed to say our goodbyes. The body was taken away following the procedure and the cremation was handled directly through Cloud 9 with no fuss. We highly recommend Cloud 9 Vets,and found their services to be invaluable during a very difficult time. Thank you very much for the work you do.
Brendan Crozier
Brendan Crozier
15:12 05 Sep 19
I required the services of Cloud 9 Vets today to say good bye to my cat, Milo, after a very quick decline in his health. From my first call to them this morning, to the vet caring for our boy in his last moments to the kind gentleman from the crematorium who came to collect his body, I am overwhelmed with gratitude at the way every element of this heartbreaking situation has been handled. Not just a display of professionalism, but empathy and understanding were shown by all involved. I would recommend Cloud 9 Vets to anyone in a heartbeat who may have to make the devastating decision to say goodbye to their much loved pets.
Helen Large
Helen Large
17:25 02 Sep 19
I would like to thank everyone from Cloud 9 Vets. They are caring and sensitive. Unfortunately we had to put our cat Cleo asleep as her tumour had spread and she couldn't breathe. The vet was wonderful and sent us a lovely card confirming we had done the right and kindest thing for her. The whole process including cremation was very efficient and smooth and made a very sad day a lot easier for us. I would highly recommend them.
Joanna Redel
Joanna Redel
14:02 16 Aug 19
Brilliant service could not fault one bit. We called in the morning and they were there at 4.Our girl and us were all relaxed, everything was explained and we couldn’t have asked for more.Thank you
Ste Haggan
Ste Haggan
09:44 04 Aug 19
Losing my dog Toby was heartbreaking but the care I got was absolutely fantastic. The vet put Toby atput Toby at ease and told me of everything he would be doing. Toby was very relaxed and in turnturn that made me more relaxed. He had a very peaceful and dignified passing in his ownhome. I would recommend Cloud 9 Vets to anybody, the service was the best.
Helen Dolan
Helen Dolan
14:37 30 Jul 19
Kendrah Davison
Kendrah Davison
13:13 28 Jul 19
Had to have my 16 year old labrador euthanized today. Rang cloud 9 up, very nice lady on the phone, explained everything. Vet came to my house, gave us time with kizzy, no rushing, explained what the steps were. Kizzy passed peacefully. Thank you very much x
Louise Dolan
Louise Dolan
21:25 21 Jul 19
I’m sure my boy would thank you for easing his misery, thank you so much for helping us, very considerate! To all involved, so pleased my boy was at home 😪😔🌈 thank you so much
Karen Howard
Karen Howard
19:20 18 Jul 19
I wanted to thank you so much for your help giving Fluffy the most peaceful end possible. In particular I’d like to thank Laura who came to my flat at short notice to help Fluffy. I was impressed by her gentle, pragmatic approach, taking care to explain every step of the process. The tenderness and respect she showed towards Fluff throughout was incredibly moving. He was given the end he deserved and I thank Laura from the bottom of my heart.
Sarah Jane Sparrow
Sarah Jane Sparrow
16:33 31 May 19
Thank you so very very much, Alan, Lisbet, Amber.Alan is amazing. He put my girl away so very gentle.I recommend you to everyone that has to do this.You have all been Hurley amazing in such a hard time.Can't say thank you all enough
Caley Hook
Caley Hook
15:35 13 Mar 19
. X. Very very lovely vets, thank you so much for coming to my jazz ❤️ so nice the vet who came, very calming and spoke to my dog an stroked her very loving I carnt thank you enough ❤️. X.
Sonia Buckingham
Sonia Buckingham
18:50 06 Mar 19
The decision to put our beloved Max to sleep was a long and painful one but Amber and Lisbet at Cloud 9 were immensely helpful, making all arrangements as simple as possible and dealing directly with the vet and Dignity Pet Crematorium on our behalf. This meant that tearful phonecalls and 'admin' were kept to a minimum while I could concentrate on making Max's last days happy and comfortable. Julie, the vet who visited, was immensely caring and calm, ensuring that we had the time needed to say goodbye and that Max was peaceful at home and on his favourite bedding until his last breath. It was clear that she felt nearly as deeply as we did and a vet who still feels like that after years in practice is worth their weight in gold. The flexibility offered by Cloud 9 by being able to arrange a home visit on a Saturday is so important to families who do not want a surgery based end for their beloved pet and need it to be at the weekend, as we did. Most vet practices cannot offer this, and nor can they offer to take pets afterwards to the crematorium for an individual cremation, ensuring that Max's ashes were his alone and not mixed with the ashes of other animals. I do not think that anything could have been done better and am thankful to Amber and her team at Cloud 9 for making a sad experience as positive as possible. With thanks from all of us.
Gail Millar
Gail Millar
14:23 22 Feb 19
Jackie - our little furry friend was in our family for 11 years. I can't even remember the time before she came into our lives. The decision to end her life was very difficult and we spoke to Lisbet many times. She was very kind on the phone and answered all our questions. Janet, the vet arrived on time for the procedure and she gave us enough time to say a final goodbye. Jackie fell into her final sleep. Goodbye Jackie! We miss you!
Ericka B.
Ericka B.
16:44 13 Feb 19
Cloud 9 came to our aid today and the Vet who came and helped our Black Labrador Jay to sleep was so compassionate and brilliant. He explained exactly the procedure beforehand and very supportive throughout. We cannot put into words how greatful we are to Cloud 9 for today and would not hesitate to recommend them from phone call to doorstep so unbelievably helpful on our very sad day. RIP Jay.
Mike Bateman-Lee
Mike Bateman-Lee
19:52 12 Feb 19
We were lucky we found Cloud 9 vets. Rocky's condition was deteriorating rapidly and we couldn't bare look at him suffering anymore. We made the decision to put him to sleep with a heavy heart, but now looking back we both believe it was the right thing to do. Cloud 9 vets made it easier for us, as much as it could have been possible. Thank you for the kindness you showed us!
E. Sullivan
E. Sullivan
12:43 12 Feb 19
Saying goodbye to my an animal friend was the one of the hardest decisions I had to take in my life and I am 32 years old. I wouldn't wish this even to my worst enemy. I would like to thank the vet for making going through this day a little easier. Sarah was very kind and caring to Jackie. I am thankful we found her and Cloud 9 vets.
Jordan F.
Jordan F.
16:29 24 Jan 19
I with I had more time with Mylo. Looking back I remember the great times we had together. He was so joyful and full of energy. He loved me unconditionally. Dogs really know how to leave a large paw imprint in your heart. I am thankful to Cloud 9 vets for making sure he did not suffer in his final hours. Thank you!
Myla R
Myla R
15:56 24 Jan 19
Andrea, the vet who visited us, was very kind to Lexi. He took his time to explain the procedure to us and gave us time to say goodbye. After that it went very fast. Moments later Lexi was gone and we were left only with the memories we had of her. We requested that she is cremated and we buried her ashes in our back yard, where she loved to play. Rest in peace Lexi.
G. Dunn
G. Dunn
09:43 24 Jan 19
The vet who visted was so kind and professional and it was comforting that the whole process was humane
JD Mcleod
JD Mcleod
22:13 23 Jan 19
I want to thank Immacolata for showing such compassion to our golden retriever Abby. I could tell that Abby liked her from the moment she saw her. We are glad that Abby passed away peacefully, without fear and anxiety. It was very difficult to watch, but we just had to be with her until her very last breath. We still both burst in tears when we recall the moment. Thank you Immacolata and Cloud 9 vets.
Cameron N.
Cameron N.
15:04 23 Jan 19
My wife asked me to write this review because she still can't get over the loss of Penny. Cloud 9 vets helped make the day a little easier but I can without any doubt say that it was the hardest day in our lives. Penny was part of our family for 14 years and although it might sound like a long time, it feels like a moment. The dog life is so short compared to the human one, that you have to cherish every moment in their presence. We wish we had more time with Penny, but I guess she lived a full and happy dog life with us. Rest in peace Penny.
Benjamin Green
Benjamin Green
14:44 23 Jan 19
I would like to thank Cloud 9 vets for saving my Daisy the horror of going to the vet clinic in her final day on this earth. She passed away peacefully in the arms of the vet. Camilla was so nice to her. She really liked her. Thank you for making her final moments pain free.
Ellie Hurst
Ellie Hurst
14:26 23 Jan 19
We had to have our beloved girls Bonnie and Fudge put to sleep just before Christmas and came across Cloud 9 on the internet. From the initial contact with Amber, who was so understanding, to Andrea who was so calm and put my girls totally at ease, to receiving their ashes back and even the card sent to us, we couldnt have asked for a better service. Thank you all so much for providing this stress free service. Thank you x
Diane Kent
Diane Kent
18:17 22 Jan 19
We made the hard decision to euthanize our beloved family dog in November. It took us some time to get over our grief and we still can't... Regarding Cloud 9 vets, I am glad we found them. Caesar went to his final sleep peacefully in his bed. He would have been stressed by a visit to the vet. Thank you for the kindness you showed us and our dog. Rest in peace Caesar.
A. Osborne
A. Osborne
12:46 17 Jan 19
I can't say enough good things about Cloud 9 Vets. Everyone I spoke to was very compassionate. The communication was always clear. Their website is full of important and valuable information.
David Law
David Law
12:03 17 Jan 19
I am glad we found Cloud 9 vets in this difficult moment. They made everything a bit easier for us. I am not saying that making the decision to choose euthanasia was easy, but Cloud 9 Vets helped us make an informed decision. We already knew that there was no other choice left, but I guess we just had to hear it again to make the decision. I have nothing to say about the euthanasia itself. It looked painless for Rex. Vet was kind and showed us that she cares about us and our pet. I hope I never have to make this decision again in my life, but if I need to, I know I will call Cloud 9 Vets.
Kevin Toth
Kevin Toth
11:44 17 Jan 19
We had no choice but to put our beloved Jackie to sleep... She was overweight and very old. Barely moving and according to the vet, in pain. Cloud 9 vets showed as the first suggestion in Google and we spoke with them to arrange the procedure. We booked on the following week and the vet arrived at the arranged date and time. He was very friendly and kind to our Jackie and to us. He took the time to explain the whole procedure in details and answered all our questions. After that he performed the euthanasia and Jackie looked very peacefully. The vet also arranged to have her cremated as per our request. We miss her, but at least we now know that she is no longer in pain.
Jeremy Bruner
Jeremy Bruner
10:14 17 Jan 19
Our beloved Jade our Staffie was suffering and we made the heartbreaking decision to set her free over the rainbow bridge, we searched for a more dignified home service and came across Cloud 9 vets, we could not recommend them enough, Andrea came to our home on Tuesday and was absolutely fantastic he checked Jade and talked through the process and put us at ease even though we were heartbroken and upset he made it bearable, Jade was in her own surroundings and passed so peacefully. He gave us time to say our goodbyes after the passing. Jade was then taken to be cremated. We received her ashes back Today Friday with the paw prints we had ordered. All this organised by Cloud 9 vets. Also they are only to willing to help you with answers and reassurance as we have struggled with guilt and grief they really are fantastic.
Carl Creighton
Carl Creighton
21:32 21 Dec 18
Amber and Andrea assisted with my dog very recently and organised everything from a last minute call out pretty late at night to the single cremation of my beloved dog. Having her final moments at home was so comforting I couldn’t recommend it more. I was worried about us having an unknown vet but I was also distressed and desperate. The moment I opened the door to Andrea I knew he was the right person - thank you so much for making this very hard time so much easier and allowing me to see my best friend pass on in a quiet and dignified manner on her own couch in my arms - just beautiful x
Hayley Allmark
Hayley Allmark
11:17 07 Dec 18
I can only just write something now as I was so heartbroken.we had our Bailey euthanized at home and can't recommend the vet Allen enough...he was great all the way through and made it such a personal comforting outcome to something that I've never even had the courage to do before by being there. at his side..hugging him until he finally drifted off to sleep...thank you Amber and Allen...xxx❤
Susan Harris
Susan Harris
10:35 07 Dec 18
Cloud 9 Vets don't simply offer a service. They are very caring and kind. At the end that is what really matters. We had the chance to say goodbye to our cat on our own terms, in our home. We are very grateful for that.
John Rouse
John Rouse
11:47 27 Nov 18
we had to use cloud 9 on the 11th November 18.I would definitely recommend them . The vet Julie was so calming and talk to us every step of the way. Our other dog's had a chance to say goodbye to their friend.She passed in her favourite place on the sofa. Surrounded by family and lots of love ...Julie thank you for understanding and your kind words. This ment a lot to Nigel and I.kind regards Debe.
Debe Mcloughlin
Debe Mcloughlin
13:05 14 Nov 18
Thank you for being there for me and Jasmine in her final hours. Just thank you!
Courtney Perry
Courtney Perry
12:39 09 Nov 18
R. Knepp
R. Knepp
12:29 09 Nov 18
N. Meador
N. Meador
12:09 09 Nov 18
I wouldn't wish what we had to go through even to my worst enemy. We had to make the impossible decision to put our pet to sleep. She was with our family for so long. Now everyone feels the enormous void that she left. It is very difficult to recover from something like that. At the least the vet was very kind to her when she performed the procedure. I am grateful for that. She died peacefully.
Alexander Hutchinson
Alexander Hutchinson
11:57 09 Nov 18
Caring and compassionate vets
Maria Bryant
Maria Bryant
11:38 09 Nov 18
The vet who visited us was caring and kind-hearted. I am glad that Mei is not suffering anymore.
John Hudson
John Hudson
10:35 09 Nov 18
Caring and compassionate vets. Looking back, I think we made the right choice with dog euthanasia. Our pet was very miserable and suffering.
Matthew Brown
Matthew Brown
10:24 09 Nov 18
Very kind and caring vet. She was very sweet and I felt her sadness when she had to put our Husky to sleep.
Aaliyah Warren
Aaliyah Warren
10:19 09 Nov 18
Very kind and caring vet. She was very sweet and I felt her sadness when she had to put our Husky to sleep.
Aaliyah Warren
Aaliyah Warren
10:19 09 Nov 18
Katie Bicknell
Katie Bicknell
15:41 08 Nov 18
Katie Bicknell
Katie Bicknell
15:41 08 Nov 18
Caring and passionate vets. I could tell that the vet that came to our home, really loves animals, just by looking at how she was treating our dobermann. We had enough time to say goodbye to him. I do believe that there is heaven for animals too and he is there now.
M Burns
M Burns
14:46 26 Oct 18
We could not have found a better home visit vet near Craigavon. Not that there are many vets that offer at home euthanasia anyway. The vet was kind and caring. Our cat was in good hands. She did not feel and peacefully fell asleep. We are very appreciative for that to Cloud 9 Vets
D. Christie
D. Christie
14:24 26 Oct 18
The vet that came to our home to do the euthanasia was very caring and kind. Our Josie could not have been in better hands at the end of her life. Thank you.
Dennis Hall
Dennis Hall
14:16 26 Oct 18
I had a Golden Retriever named Hugh. I say had because I had to put him down. This company did everything including the cremation. Thank you.
Marion Casella
Marion Casella
14:00 26 Oct 18
We will never forget Roxy. She was our sweetheart and an angel. We both miss her so much. We chose mobile vets for the euthanasia, because we couldn't beat the thought that she would be stressed going to the vet clinic. I could tell that she was relaxed till the last moments of her life. She was next to us and although I could not watch the whole process I somehow felt her calmness. We miss you Roxy. Rest in peace!
Mary R.
Mary R.
13:43 26 Oct 18
Making the decision to euthanize Jamie was very difficult. It took us a month to make the decision, during which his condition worsened and at the end we told ourselves that there was no other choice. Cloud 9 Vets were recommended by a close friends of ours who had to go through the same ordeal. Now, looking back, I am glad we took their advice. Jamie passed peacefully surrounded by his family. I do believe that is what he would have wanted if he could speak.
Erin Cross
Erin Cross
13:19 26 Oct 18
I would like to thank Cloud 9 Vets. At the end I am glad that we found them and Rosie was spared the visit to the vet. She would have been so scared till the very end. Now she passed away peacefully in our home. God forbid I have to make such a terrible decision again, but if I do, I would again go with mobile euthanasia in my home.
Iona Robles
Iona Robles
13:10 26 Oct 18
Thank you � so much, Ana, for the gentleness with our little dog, Maxie last night. His passing in his own home was everything we wanted for him and we couldn’t have done it without you. Thank you, Lisbet, for contacting Ana and arranging everything for us with such care and compassion.
Karanne Mitchell
Karanne Mitchell
06:14 24 Oct 18
An year ago I was against pet euthanasia, but after I saw my own pet suffering I realised it was the best thing I could do for him. Cloud 9 Vets were recommended by our vet and they helped me a lot. You have my gratitude.
Luke Manning
Luke Manning
12:45 18 Oct 18
I want to express my deepest gratitude to Cloud 9 Vets for making this painful time in my life, a little bit easier. I won't go into much detail, because the memories are very painful. Just thank you from the bottom of my heart!
Holly Jenkins
Holly Jenkins
11:57 18 Oct 18
Losing our dog was very tough for both of us. We had to visit a grief therapist. We want to thank Cloud 9 vets for their compassion and kindness in these difficult for us times. They were of great help for us to get through our loss. We miss Frankie...
Troy Ferguson
Troy Ferguson
11:28 18 Oct 18
We recently lost our collie... She was the kindest soul I have ever known, may she rest in peace. The vet who did the euthanasia was very kind to her and she did not suffer. My wife couldn't attend the euthanasia. It was too hard for her to let Rosie go... She was not just a dog, but a family member. God bless her soul.
Owen Russell
Owen Russell
11:12 18 Oct 18
Our cat was diagnosed with Abdominal tumor. He stopped eating and became very thin. We chose cat euthanasia, because we could not bear to see him suffer anymore. I would like to give my gratitude to Cloud 9 Vets for arranging the euthanasia and after that the cremation of our dear Jack. Thank you.
Alisha R.
Alisha R.
10:51 18 Oct 18
I called Cloud 9 Vets today not knowing what to expect. I spoke with Lisbet who was so kind and understanding that I was actually taken by surprise. I had never experienced such kindness over the phone. Especially when you are desperately worried about your animal. She booked me an appointment with Laura the vet for me and she was equally as kind and understanding. Laura took time with me and Jasmine and gave honest advice that she didn't think it wasn't time to let my cat go and gave me a hug. I was over the moon. Lisbet also took the time to do a followup call to say she was delighted things worked out. This is what I would call outstanding service. I know the time will come when I need their help again and but it feels amazing to get that peace of mind you're dealing with the best. A huge thank you to Lisbet and Laura for getting me through a difficult day.
Lesley-Ann Wilson
Lesley-Ann Wilson
19:49 17 Oct 18
I chose Cloud 9 vets because of their many great reviews and because we wanted Fido to feel safe at home in his final moments. And that is exactly what happened. Thank you for the compassion you showed Fido.
Alanna W.
Alanna W.
14:44 17 Oct 18
I just want to say that we are very grateful to Cloud 9 Vets for their compassion and gentle care for our Mandy in her final hours. Thank you.
A. Clark
A. Clark
08:46 17 Oct 18
We have used Cloud 9 service recently for our dear cat and with a one day notice they still accommodated our requested time of day. It went well and done in a very calm, un rushed and professional way.
Talya Fyne
Talya Fyne
09:41 12 Oct 18
My experience with Cloud 9 Vets could not have been better. The vet arrived on time, sedated my beloved Aero at her favourite spot in the autumn sunshine and eventually gave her, her final injection. The process took about 1 hour. I am convinced she did not feel anything and was never distressed. I know terminally ill humans who should have had such kind help but it is against the law. Highly recommended!
Ron Baise
Ron Baise
11:37 09 Oct 18
I want to thank Cloud 9 for making the passing of my baby Molly so comforting and personal. Molly, to the end gave up a fight and I was mortified she bit the vet who couldn’t have been any more gentle with her, but the vet was so understanding and kept reassuring me not to worry about her finger. Molly passed away at home peacefully with all her family with her. The vet was so sympathetic and the after service care of Molly been taking away and her ashes brought home, was so personal and dignified for Molly and us. A wonderful and compassionate service I would highly recommend to others x
Jackie Mcgregor
Jackie Mcgregor
19:13 26 Sep 18
Our old staffordshire terrier was very ill and we had to put him down. This company took care of everything, even the memorial we requested, which is pretty nice. We are glad we chose them.
Katie Dilinger
Katie Dilinger
15:08 20 Sep 18
Thank you for everything. For the care and compassion. Just thank you!
Linda R.
Linda R.
14:50 20 Sep 18
My wife and I would like to thank you with all our hearths for being there for us in this difficult moment.
Jona Mckenna
Jona Mckenna
14:30 20 Sep 18
Lili was my everything. Watching her suffering was devastating to me. My vet told me about Cloud 9 vets as a final option. Lili looked so relaxed in her final minutes in her own bed. Thank you for being there for us.
emmam
emmam
14:15 20 Sep 18
Thank you for your heartwarming compassion and care. Thank you!
Alex
Alex
13:08 14 Sep 18
Our old dog was diagnosed with Lymphoma. I did not like the though of the last thing she to be the veterinary clinic. After some search I found out there are companies offering at-home pet euthanasia. Cloud 9 vets looked very reputable with good reviews. I spoke with a nice woman on the woman who explained a lot. We spoke for nearly 2 hours. I had a lot of questions and she was very patient with me. After I spoke with my husband and explained everything what she told me, we decided to go ahead with at home euthanasia. Now looking back at that moment, I am glad we made that decision. She died peacefully in her sleep. We miss her so much
C. Grayer
C. Grayer
12:48 14 Sep 18
The vet who came to our home listened to our concerns and respected our decisions with open hearts. The vet knew just how to care for our dog and for us. It was somehow comforting knowing that your pet is at home with their loved ones. Thank you beyond words!
Brad R.
Brad R.
12:33 14 Sep 18
How do you write a review about losing your best friend? I am usually very good with words, but now I am speechless. All I can think of is saying thank you to Cloud 9 vets for taking good care of Sam at the end.
Sherill Yorksvile
Sherill Yorksvile
12:23 14 Sep 18
Cloud 9 vets could not be better to help your animal pass. The vet came to our home and took enough time to explain everything. They were very empathetic and professional from the first time we called them. They handled my dog with extreme care even after he was gone. It is difficult to say goodbye to a pet but when you have to do it, this is the way.
Daniel G.
Daniel G.
12:16 14 Sep 18
I just want to thank you for being so patient and compassionate with me and my sorrow. You made the worst day in my life a little easier. Thank you. May Kitty rest in peace.
Annie
Annie
11:55 14 Sep 18
Euthanasia was our very last choice when there was nothing left we could have done to help Max. After months of visits to the vets and many tests, some of which looked painful to him, we decided to euthanize him. That was one of hardest decisions in my life. We had a very long phone talk with Cloud 9 Vets and after they answered all of our questions we booked a visit. The vet arrived on time and gave us some time alone with Max to say goodbye to him. After that it was over quickly and Max was gone. If there is a dog heaven he is there now, chasing cats.
Holly Gardner
Holly Gardner
11:50 14 Sep 18
Unfortunately, we had to have our 15 year old dog put to sleep last week and we are glad we chose Cloud 9 Vets. We were very desperate for an at home pet euthanasia given the bad state of our dog. The vet was compassionate, kind and very understanding. I can't imagine what it is for her to have to see families say goodbye to their loved pets. She helped a lot to relieve our pain as much as that was humanly possible.
TH Jordan
TH Jordan
11:27 14 Sep 18
We had an hour long consultation with Cloud 9 vets over the phone before we decided to put Felix to sleep. This was a decision one cannot take lightly and we had plenty of time to weight all the options we had. The process itself was over fast or at least that is what I thought at the moment, but now looking back at it , I guess it was not that quick. We had enough time with Felix to say goodbye to him. Cloud 9 vets also took care of the cremation we requested for him. We miss him every day.
Maisie Read
Maisie Read
11:18 14 Sep 18
I don't wish to anyone to have to ever put their pet to sleep, but if you really have to, in home euthanasia is the way to go. Our dog was relaxed till he took his last breath. Should we have gone to the veterinary clinic, he would have been stressed just by seeing the clinic. I am grateful for companies like this one.
Joel Barrett
Joel Barrett
11:07 14 Sep 18
My wife and I thank you for being there for us when we had to put Tony to sleep. Saying goodbye to him broke our hearts and Cloud 9 vets made it a little less painful. Thank you.
James O'Neil
James O'Neil
10:45 14 Sep 18
My wife and I thank you for being there for us when we had to put Tony to sleep. Saying goodbye to him broke our hearts and Cloud 9 vets made it a little less painful. Thank you.
James O'Neil
James O'Neil
10:45 14 Sep 18
Cloud9Vets organised at-home euthanasia and cremation for my cat Smudge. When I had to bring Smudge's appointment forward due to his ailing health they were extremely responsive and professional. I would not hesitate to recommend them to anyone dealing with the loss of a loved pet.
Laura Porter
Laura Porter
11:39 21 Aug 18
I never though that there is the option for pet euthanasia in your own home. It is such a relief to see that our dear Rudy's last moments were in the comfort of his own bed. Thank you Cloud 9 vets.
Tilly B
Tilly B
12:42 10 Aug 18
We used this service for our friend of 14 years, Mickey. I can't express enough how wonderful these people were throughout the whole process. The vet was wonderful and caring. We could not have asked for better help.
Rebbecca Long
Rebbecca Long
12:30 10 Aug 18
My wife is too devastated to write anything, so I took the initiative. Cloud 9 Vets were very compassionate and helped us go through this difficult time in our lives. Frankie was a loyal friend and we will miss him.
Norman Jones
Norman Jones
12:23 10 Aug 18
We are both too upset to write a review, but we would only like to thank Cloud 9 Vets for being with us and Benny til the very end. Thank you.
J. Robinson
J. Robinson
12:15 10 Aug 18
Cloud 9 vets made sure that our beloved Bo had a decent and humane euthanasia. Rather than being put to sleep in a cold vet office floor, he was in the presence of his loved ones in the comfort of his own home.
Isobel Howe
Isobel Howe
11:52 10 Aug 18
We recently had our 14 yrs old Golden Retriever put to sleep. The vet was kind, patient, and compassionate. She let us take our time with saying goodbye and clearly explained the process which put us at ease. Thank you Laura and Cloud 9 vets
William Metcalfe
William Metcalfe
11:44 10 Aug 18
Going to the vet was always stressful for Henry. We did not want it to be that way in the end. Having Home Pet Euthanasia helped us make it more personal and more comfortable for him and for us. Thank you Cloud 9 vets!
Victoria H.
Victoria H.
11:36 10 Aug 18
Cloud 9 Vets made it easier for us when we had to euthanize Maddie. She was very old and in pain. We had no other choice but to call them and they made it painless for her. Thank you.
Louise Buenger
Louise Buenger
11:31 10 Aug 18
Cloud 9 Vets made the terrible day in which we had to put our loyal pet friend down, a little easier for all of us. Jackie looked peaceful until the very end.
Natasha G.
Natasha G.
11:18 10 Aug 18
Cloud 9 Vets made the terrible day in which we had to put our loyal pet friend down, a little easier for all of us. Jackie looked peaceful until the very end.
Natasha G.
Natasha G.
11:18 10 Aug 18
We have a big family with two cats and a dog. It is never easy to let a pet go, even though it was a second time I had to go through this. Some pets are easy to care for and others like our Rosie develop conditions that require timely intervention on the owners behalf. Both times were unpleasant and hard for me but not so much for my pets, Cloud 9 Vets are professional courteous and caring people.
Olga Stone
Olga Stone
11:11 10 Aug 18
Our late cat Sacha suffered from diabetes for several years. But her condition was getting very bad and after a hard conversation with my husband, we decided to put her to sleep. We contacted Cloud 9 Vets because they had really good reviews. Their staff was friendly, punctual very dedicated and helped us in every way they could.
Catherina Levon
Catherina Levon
11:09 10 Aug 18
Our dog had health problems for some time. A year ago they took a toll on him and things became a lot more complicated. After a lot of consideration and hesitation we decided we need to let him go for his own good. Travelling was a painful ordeal for Happy and the fact that the vet came to us was convenient. Our beloved family member had a peaceful farewell.
Emma White
Emma White
11:06 10 Aug 18
It`s always difficult to see your favourite thing in the world disappear. I know that death is part of life but to see it at first hand, nothing can prepare you for that. All that's left for me now is to move on with my life knowing that you`ll never be a part of it again.
Julia Herera Alvarez
Julia Herera Alvarez
11:02 10 Aug 18
My cat had a malignant cyst and after a couple of unsuccessful surgeries we had to consider the worst outcome. After some time it was apparent we had to say goodbye to her and spare her from the pain. The vets were kind, caring and very professional.
Jake Read
Jake Read
07:10 06 Aug 18
As a responsible cat owner, I always want the best treatment for my pets. Cloud 9 Vets did everything they could to ease the pain of my little Oscar. Their staff was very professional and discreet, they arrived on time and walked me through the whole process. I really can't find the words to express my sincere gratitude, thank you!
N. Barry
N. Barry
12:38 01 Aug 18
All I want to say is one big thank you. Cloud 9 Vets made this unpleasant experience as easy as possible. I don't want to go in too many details but they did their part perfectly.
Billy S
Billy S
09:06 01 Aug 18
Our vet was certain with the diagnosis. We had no logical choice but to relieve our dear Beatie from her suffering. The process was painful and slow, we made the decision for home euthanasia. Before we made this decision final there were a lot of questions to be answered, all our concerns were addressed and everything was explained very thoroughly. Even our children talked with the vet and took the news rather well, all things considered.
Simon Halt
Simon Halt
10:04 26 Jul 18
"The stream of emotions that are going through my head is just insane. After the loss of my dear Max, I was a mess for three days. I knew that this day will eventually come, but there's nothing that can prepare you for it. All I want to say is one big thank you to Lisbet and her team for being by my side till the end."
Ava Keery
Ava Keery
09:50 26 Jul 18
A great deal of consulting was necessary to see that this was the best option we had. I don't like to talk about it but gentle and caring professionals deserve recognition. I`m grateful for the service they provided.
Mel C.
Mel C.
14:20 25 Jul 18
"It's hard for me to describe the sorrow and grief I feel at the moment. All I want to say is thank you for all your help and support through the hard times."
Sienna Ryan
Sienna Ryan
14:04 25 Jul 18
I would like to thank Cloud 9 Vets for the help and support they provided, There are not many good things to say about pet euthanasia, but it was done in a professional manner and with great care in mind.
Thomas Houle
Thomas Houle
12:24 25 Jul 18
"My sweet Charlie was diagnosed with cancer at the age of ten. A first everything was alright but as the time went by more and more symptoms began to show up. In my heart, I knew that our time together is growing short. I couldn't bear to watch him suffer any more so I made the hard decision. I called Cloud 9 Vets because they offer home visits, that way Charlie was in a familiar place till the end. I miss him very much and I hope he is in a better place."
Samantha Dennis
Samantha Dennis
12:06 25 Jul 18
Thank god the vets from Cloud 9 were so tolerant, patient and careful with our pet. They treated her with the respect an 11 year old feline deserves.
Paul Jones
Paul Jones
12:01 25 Jul 18
Really have to say a big thank you to Cloud 9 Vets for the way they helped my old cat Mutley to pass away without any trauma or pain . She had 19 years as an outdoor cat and I would have hated to drag her to a vets. The vet that came to my home spent a long time with her a put her at her ease and sat with her as she gently went to sleep .thank you again and I would highly recommend you to anyone who wants a peaceful end to their beloved pets life. XX
Rizzo Harris
Rizzo Harris
11:48 25 Jul 18
We can`t even begin to express our gratitude to the helpful Cloud 9 vets. Our beloved Molly suffered from kidney disease for years but for the last several weeks her condition was growing worse. It's never easy to say goodbye to a family member but we think that the decision to end the suffering was the right one. Thank you Molly for the best moments of our lives!
Ryan Rowley
Ryan Rowley
09:04 25 Jul 18
We can`t even begin to express our gratitude to the helpful Cloud 9 vets. Our beloved Molly suffered from kidney disease for years but for the last several weeks her condition was growing worse. It's never easy to say goodbye to a family member but we think that the decision to end the suffering was the right one. Thank you Molly for the best moments of our lives!
Ryan Rowley
Ryan Rowley
09:04 25 Jul 18
I have no hesitation in recommending cloud 9 vets. I found them on a google search and they were the top hit and proved to be an outstanding service. It was the hardest thing in the world coming to the decision of putting to sleep our beloved Lola, our staff who had reached the ripe old age of 17 and a half. I have three sons, 2 quite young and Andrea the vet was just as amazing with the kids as he was with our dog. He allowed us all to sit around and pet our old girl. She loves a stroke and the more the better. Andrea explained what would happen and was most intuitive to when we agreed the moment was right to send her off for the best pain free sleep ever. Andrea and Lisbet, you are living angels and the boys and I thank you immensely.
Tia Anthea
Tia Anthea
17:32 23 Jul 18
Great service! Professional and caring. Highly recommended.
Jason Soto
Jason Soto
12:06 06 Jul 18
I had to put my Nora to sleep today :( I decided the best option would be to have in-home euthanasia. She was not scared but very comfortable at home . I thank Cloud 9 Vets for being so caring and kind.
Nellia Lewison
Nellia Lewison
11:57 06 Jul 18
Thank you Cloud 9 Vets for being there for us when we needed you. You were so very compassionate and are much appreciated. You helped our beloved family dog pass with dignity and grace. We can not thank you enough.
Despina Sutton
Despina Sutton
11:46 06 Jul 18
A wonderful service and filled with compassionate staff who have an understanding and love for animals as much as people. To know that my cat's last moments were at home instead of feeling terrified at a vets office was an immense relief.
Maya Lane
Maya Lane
11:37 06 Jul 18
Cloud 9 vets got us through one of the worst hours of our lives with compassion, kindness and the highest degree of professionalism. We suffered; our dog didn’t. That’s how it was ought to be. Hard as it is to contemplate another day like that, we’d call on them again without hesitation.
Ryan Rowley
Ryan Rowley
11:26 06 Jul 18
Cloud 9 Vets are beyond helpful at the moments when you are the most conflicted and distraught. Their help in guiding us through out decision and the peaceful passing of our beloved cat was everything we needed. Thank you for your expert care and humanity as we wept.
Logan G.
Logan G.
11:23 06 Jul 18
The vet came to our home on a Saturday morning. He could not be any more caring and compassionate. We feel very thankful that there are people in this world who you can turn to during such a difficult time.
Charlie G.
Charlie G.
11:11 06 Jul 18
We are so grateful to the vets and staff members who provide this service. Before our experience with Cloud 9 Vets, we have had to put two other dogs to sleep in veterinary clinics. The vets there were helpful, but the experience was extremely stressful and scary for our dogs. This time, our Jodie was able to leave this world in her favorite dog bed. Without any stress or pain.
Sandra H
Sandra H
11:02 06 Jul 18
We are so grateful to the vets and staff members who provide this service. Before our experience with Cloud 9 Vets, we have had to put two other dogs to sleep in veterinary clinics. The vets there were helpful, but the experience was extremely stressful and scary for our dogs. This time, our Jodie was able to leave this world in her favorite dog bed. Without any stress or pain.
Sandra H
Sandra H
11:02 06 Jul 18
Felix was diagnosed with terminal cancer in January and the vets told us he has less than an year to live. At first we decided to wait and visit more vets. In May after visiting 4 different vets we were sure that there were no other options but pet euthanasia. By then his quality of life had become very poor and he was constantly in pain. We made the decision to go ahead with home euthanasia. We chose Cloud 9 Vets because of their reviews. We are happy we chose them. They made the terrible day, a lot less painful and the vet was very kind to Felix. We are grateful for this.
Andrew Rivers
Andrew Rivers
15:14 28 Jun 18
I am not much into writing reviews. That is why I will keep it short. Cloud 9 Vets were an incredible help when we decided to put our dog down. He was 12 years old and his quality of life was very poor. Dog euthanasia was the only reasonable option left. Thank you Cloud 9 for being gentle with our Jax in his last moments.
Amy Coleman
Amy Coleman
11:30 25 Jun 18
Just so perfect and so glad we chose Cloud 9. It was done in the loveliest way, not rushed at home. We couldn’t have asked for a better service. Cannot recommend enough.
Megan Winnicott
Megan Winnicott
14:21 22 Jun 18
I can not recommend Cloud 9 Vets highly enough! If I could give them 10 stars I would. They were compassionate, caring and handled our dog's euthanasia with love and understanding. Thank you so much...
Karen Albright
Karen Albright
13:57 21 Jun 18
Amazing, kind and compassionate people who gave us the opportunity to say goodbye to our dear friend in the comfort of our home where he spent all his days with us. The best gift you can give to your furry companion is a graceful transition from this life to his next one. We're forever grateful to the vets and staff at Cloud 9 Vets.
Christopher Norris
Christopher Norris
13:54 21 Jun 18
Going to the vet was always stressful for Zoe. I didn't want it to be like that in the end. I wanted her to be in her own bed, at home. Cloud 9 Vets gave us that option. We are very grateful for that chance.
Lara Ors
Lara Ors
13:51 21 Jun 18
It was very challenging for me to actually commit to scheduling the time. I called numerous times before scheduling. Cloud 9 Vets were very patient and easy with me throughout the process. Professional and compassionate.
Ariane W.
Ariane W.
13:45 21 Jun 18
We used this service today for our friend of 12 years, Buster. I can't say enough about how wonderful these people were throughout the process of saying goodbye to our dog. We could not have asked for better help. Buster died peacefully and surrounded by love.
N. Colinska
N. Colinska
13:26 21 Jun 18
It is hard to believe that putting our 12 year-old dog to sleep could be such a beautiful and peaceful experience. The vet has a gift. Her gentleness with both Gracie, our dog, and us was so appreciated. Gracie was at home surrounded by our love when she went to sleep for the last time. We highly recommend Cloud 9 Vets.
Billy P.
Billy P.
13:21 21 Jun 18
What was one of the hardest decisions we made as a family, the vets at Cloud 9 Vets made heart warming. From the beginnings of the process to the delivery of Sammy's ashes, and anytime we needed support, they were there. They lend the most genuine care for your family and your pet. I'm so glad I found them.
N. Molina
N. Molina
12:56 21 Jun 18
Emma was our sunny golden retriever. Last month she was diagnosed with kidney failure and our vet told us there was nothing that can be done for her, except giving her painkillers and lastly euthanasia. We found an article about pet euthanasia on the Cloud 9 Vets website. We learned a lot from it and we called them. They answered all of our questions over the phone. We scheduled a home visit and the vet arrived at the scheduled time. It all went down really fast (or at least it seemed fast to us). We said our goodbye to Emma and the vet put her to sleep.... She did not feel any pain at all.
Claudia M.
Claudia M.
12:48 21 Jun 18
Lily was the sweetest dog. She did not bark and loved to play with the other dogs. When we had guests she peed a little on their shoes (from happiness) and nobody was mad about it. She was a real sunshine. I miss her so much. I would like to thank Cloud 9 Vets for being there in her final moments. It means a lot. Thank you.
Beth S
Beth S
12:28 21 Jun 18
We were devastated when Lucky was diagnosed with terminal cancer. Worst day in our lives. We spoke with Cloud 9 vets the same day for nearly 2 hours and a very long consideration we decided to go with dog euthanasia. Let me tell you, the vet made the whole procedure look so easy and painless for Lucky. We had enough time to say goodbye to him, although I don't think there is ever enough time for that....
Amy Foss
Amy Foss
12:11 21 Jun 18
Really compassionate vets. Saying goodbye to Coco was really difficult. The vet gave us enough time, without rushing us. After that Coco went down peacefully in her sleep. We miss her so much.
David Harding
David Harding
12:04 21 Jun 18
I have a long British Semi-longhair cat, named Sarah. She was in a lot of pain, although she did not show it. After the visit from Cloud 9 Vets she looks much better and she even plays with the curtains again.
Angela Reed
Angela Reed
11:54 21 Jun 18
Cloud 9 Vets helped Duke with his pains. They took great care of him and now he looks much better. I can even see a smile on his face.
Ralph James
Ralph James
11:44 21 Jun 18
The vet was really compassionate to our pain. She did not rush us and we had enough time to say goodbye to Rex. Cloud 9 vets took care of the cremation and the memorial for him too. Thank you for your kindness.
Larry Green
Larry Green
11:40 21 Jun 18
Cloud 9 Vets made the last memories of our Joey as peaceful as possible. We didn't feel pressured or rushed, and they made everything as smooth as possible for us all. I recommend them for anyone, who is going to say goodbye to a furry member of their family.
Rachel S.
Rachel S.
11:35 21 Jun 18
Cloud 9 Vets made the last memories of our Joey as peaceful as possible. We didn't feel pressured or rushed, and they made everything as smooth as possible for us all. I recommend them for anyone, who is going to say goodbye to a furry member of their family.
Rachel S.
Rachel S.
11:35 21 Jun 18
Bailey left us as peacefully as possible. When it comes the time to make this incredibly difficult decision I would recommend Cloud 9 Vets again and again.
Anna Byrum
Anna Byrum
12:23 18 Jun 18
We chose at home euthanasia for our ill cat because we wanted her to feel safe and at peace till the last moment of her life. I am glad that there is such service. She hated going to the veterinary clinic.
Chris Tylor
Chris Tylor
15:11 14 Jun 18
Cloud 9 Vets handled everything - the euthanasia and the cremation. The vet was very nice to us and arrived at the exact time we booked over the phone. She gave us some time before and after the procedure to say our final goodbye to Jack. Those were the most intense 15 minutes in our lives. And then he was gone. Just like that. We would like to thank Cloud 9 Vets for being there for us in this difficult time. Thank you!
Brian Carter
Brian Carter
14:24 14 Jun 18
My wife and daughter were devastated after Ruby was diagnosed with terminal cancer. We had many long sleepless nights considering euthanasia, but we had a very hard time making this decision for her. After a 2 hour consultation over the phone with Cloud 9 vets, we decided to go for it. Ruby was in a lot of pain and it seemed like she was suffering every day and struggling with her life. Now, a week later, when I look back to that decision, I still think it was the right one. Cloud 9 vets handled everything, including her cremation. We scattered her ashes at her favorite spot in our garden. Rest in Peace Ruby.
Keith Ronson
Keith Ronson
14:12 14 Jun 18
Thank you for all the support you provided . After our recent loss all we can provide is a thoughtful, thank you. The reviews before mine, provide insight to who you are , so folks can rely on that, in my opinion.
Brooke M.
Brooke M.
12:54 07 Jun 18
Worst day of my life...made so much easier and more dignified than I ever would have imagined. The vet really helped me calm down. I could not have imagined letting my buddy go in any other way...can not say thank you enough.
James Lindsey
James Lindsey
15:39 06 Jun 18
We had to say good bye to our sweet Duke. And in midst of our heartbreak we are so grateful that we found Cloud 9. The vet came to our house and step by step she walked us though the heartbreaking decision and yet the necessary obligation to stop the pain our Duke was experiencing. She was so kind and sweet and she called us a few days later to check on our family. Thank you
Naomi Ramos
Naomi Ramos
15:27 06 Jun 18
Losing our little guy was, and is, heartbreaking. Cloud 9 Vets helped us in part by understanding our sorrow and loss in a deep way. The vet helped us by the calm, gentle, loving way she approached our dog, explained every step she would be taking, and allowed us time with him afterward. She understood the depth of our grief. I'm grateful that she was there, and I'm grateful that he died in our arms, in the comfort of his home. Thank you.
Linda B.
Linda B.
15:18 06 Jun 18
Cloud 9 vets helped us to put our favorite pet Winston to sleep after he had a terrible car accident with damages that couldn't be fixed. We are very grateful for the service.
Evan Ch.
Evan Ch.
15:09 06 Jun 18
I've wanted to write this much deserved review but kept putting it off because I'm still so heartbroken...This past May, my husband and I were hit with the difficult decision to euthanize terrier - Teddy. He was in the end stage of cancer and I did not want him to suffer. I'm so grateful for finding this compassionate service... The vet arrived on short notice to our home and made us feel like we were her own family. She made sure that this very difficult time was given the utmost sensitivity and respect we were hoping for. I would highly recommend Home Pet Euthanasia and Cloud 9 Vets to anyone having to make this heart wrenching decision for their pet.
Isabella Wade
Isabella Wade
15:02 06 Jun 18
We were referred to Home Pet Euthanasia by another mobile vet that wasn't available. Cloud 9 Vets made a really difficult procedure go as smooth as possible. The vet was very patient, calm, understanding and considerate. She walked us through the process, gave us plenty of time to comprehend and answered any questions we had. We were very upset of course, and she made everything quick and simple. I would highly recommend Cloud 9.
L. Bunn
L. Bunn
14:45 06 Jun 18
On the saddest day of your life, you need the most compassionate, kindest, and caring vet you can find. I am glad we found Cloud 9 Vets. Our 14 year old Siberian Husky had come to the end of his time with us. We wanted to be sure we were making the right and best decision for him. Cloud 9 Vets gave us that assurance.While the process is always heart breaking, they made the experience as quiet, peaceful, and painless as possible.
Adam N.
Adam N.
14:36 06 Jun 18
We recently had the horrible experience of having to put our pet down, and Cloud 9 were amazing. Ollie ended up improving in health, and we were able to cancel his euthanasia, with little notice and no penalty. Cloud 9 Vets were so sweet and helpful, we know Ollie will be in good hands when he is truly ready to go. We have Cloud 9 Vets on speed dial just in case. We are happy Cloud 9 vets and other home-euthanasia services exist.
Natasha Byrne
Natasha Byrne
14:22 06 Jun 18
There are no words to describe how great Cloud 9 Vets were in wanting to help me. They really love animals and it shows. They care about the pets and their owners.
Sofia Connolly
Sofia Connolly
14:06 06 Jun 18
Cloud 9 are very kind and knowledgeable. We had a really hard time deciding whether to put our old Rufus to sleep. We spoke with 4 vets before we made this difficult choice. It was the hardest decision we had to take in our lives. Hopefully the last. We decided to do it in our home so that Rufus will feel safe in the familiar surroundings. The vet came the next day and it was all over very fast. We had enough time to say our final goodbye to him and I am very thankful for that. I just hope he is in a better place now.
Clara Amundsen
Clara Amundsen
13:33 06 Jun 18
Cloud 9 vets have an amazing helpline. They answered everything we asked them and gave us a lot of information. We spoke for nearly 2 hours over the phone. We already knew that euthanasia was the only option left for our car, but it is different when a professional in the field explains it to you. I won't go in details about the euthanasia process because I am trying to forget it. I just wanted to thank Cloud 9 vets for being there for us when we needed them. A big thank you!
Christina Mirelles
Christina Mirelles
13:14 06 Jun 18
After long consultations with 2 vets it was clear that dog euthanasia was our only choice. Toby was in tremendous pain and painkillers seemed to stop helping. His life conditions were very poor. We spoke with Cloud 9 vets over the phone for more than an hour. They were very kind and explained the whole process. 2 days later the vet arrived on our front door at the exact time we booked. She was very kind to Toby and I saw sadness in her eyes after she examined him. The whole procedure was very fast and after the sedative, Toby fell to his final sleep. He will be truly missed. Now there is a gap in our family. I would like to thank Cloud 9 and all the vets that work there for their kindness in these hard times for all pet owners. Rest in Peace Toby.
Alisha T
Alisha T
13:01 06 Jun 18
Our terrier Charlie passed away and we decided to cremate him and spread his ashes in the Thames. He liked the water so much. Cloud 9 vets helped us organize everything with ease. Thank you!
Alice Burke
Alice Burke
12:42 06 Jun 18
The vet was really nice to us in this difficult time. She explained everything in great details and that helped calm us down a bit. We both hope we never have to make such a hard decision again in our lives. We miss Robbie so much.
Lucy Middleton
Lucy Middleton
12:26 06 Jun 18
The vet was really nice to us in this difficult time. She explained everything in great details and that helped calm us down a bit. We both hope we never have to make such a hard decision again in our lives. We miss Robbie so much.
Lucy Middleton
Lucy Middleton
12:26 06 Jun 18
Lucy was in a lot of pain and the vet said she won't last the year. We had to consider cat euthanasia as an option. We called the Cloud 9 number for Dartford and after a long talk with one of their specialists we decided that this is the only option we have left. We scheduled a home visit appointment. The vet arrived at the exact time we booked. He explained the whole procedure. It looked very painless for her. She just fell asleep to wake up in cat heaven. We miss you Lucy.
Virginia Murphy
Virginia Murphy
12:43 05 Jun 18
Thank you for your support during this hard time for our family. We were truly devastated during Clair's final moments. The vet from Cloud 9 gave us not only comfort but also did the home visit with absolute tolerance and understanding.
Chloe Marsden
Chloe Marsden
12:28 31 May 18
We were devastated when we learned that there is no other option but to put down our dog. The decision was very difficult, but he was suffering and there was nothing else that could be done for him. A vet from Cloud 9 performed the procedure and he just fell in his final sleep.
Floyd Ratcliff
Floyd Ratcliff
07:58 25 May 18
Making the decision to put Sammy to sleep took us more than a week. We went through every scenario, but at the end there was no other choice. He was living in a lot of pain and his quality of life had deteriorated. We would like to thank Cloud 9 for being there for us when we made the final decision. They made the whole procedure quick and painless for Sammy. Thank you.
Alessandra H.
Alessandra H.
15:32 15 May 18
Thank you for being there with us every step of the process of putting our Loki to sleep. And thank you for making it so painless for him.
Emma Jackson
Emma Jackson
15:22 15 May 18
Having to put down your pet is maybe one of the hardest decision you have to make. We did a lot of reading and we spoke to a couple of vets. Cloud 9 helped us make the final decision.
Lola Allen
Lola Allen
15:15 15 May 18
I am glad we found Cloud 9 Vets. They helped us get through with the decision to save our Oscar from the pain. During the past week his quality of life was very bad. He was in constant pain even with the painkillers and couldn't eat and sleep much. However difficult it was, I believe we made the best decision given the situation. Thank you Cloud 9 for helping us.
Skye Patterson
Skye Patterson
14:57 15 May 18
Caring, empathetic and dedicated. Thank you Cloud 9 for being there for us and Leo.
C. Rivera
C. Rivera
12:55 15 May 18
The most caring vets we have met. Helped us immensely in taking the decision to put down Max - our German shepherd. We really appreciate the advice and help in these difficult moments.
S. Tucker
S. Tucker
12:46 15 May 18
If I have to describe Cloud 9 Vets with one word that would be sympathetic. The vet was very sympathetic to our suffering and calmed us down as much as she possibly could. We are still devastated by the loss of Rosie. She was the sweetest cat that ever lived. I choose to believe that she is in a better place now.
Erica Cortez
Erica Cortez
12:38 15 May 18
Our golden retriever Ruby was in a lot of pain. The vet told us she has a few months to live at best and her quality of life was degrading rapidly. We had no choice but to consider dog euthanasia to save her the suffering. Cloud 9 were very helpful and explained the whole procedure in details. We decided to do it. Ruby felt no pain at all. She just drifted asleep peacefully. I hope she is in a better place now. One without pain.
I am Danny
I am Danny
12:29 15 May 18
Cloud 9 Vets really helped us cope with the final decision to put Archie down. The vet explained the whole process and assured us that it will be painless for him. Archie looked so peaceful in his final moments. Almost care free. At least he does not feel any more pain. Thank you Cloud 9.
Jill S.
Jill S.
12:12 15 May 18
Millie was the sweetest terrier. She was so playful and full of life. She was struggling with the tumor till the very end, but at the end she was in too much pain. Cloud 9 helped us took that pain away in a very humane way. She just fell asleep and never woke up. We miss you so much Millie...
Beatrice W.
Beatrice W.
11:14 15 May 18
Saying goodbye to Simba was one of the hardest decisions in our lifes. We loved him so much, but we could bare seeing him suffer anymore. He could not eat because of his Abdominal tumor. Treatments did not help and he was so thin. Barely moving at all. Thank you Cloud 9 for being there with us in his final hours.
Karen B
Karen B
11:03 15 May 18
Angel was the brightest labrador in the world. He loved playing with other dogs and sometimes even cats. We had a very difficult time making the decision to end his life after his life condition deteriorated really fast and there was no other choice. We read many reviews about Cloud 9 before we decided to call them. The vet arrived at the exact date and time we booked with them. Angel did not feel a thing. He just drifted asleep and his suffering was just over. Goodbye Angel.
Pam Terrance
Pam Terrance
10:56 15 May 18
We miss Ruby so much. Cloud 9 Vets were so kind to her in her final hours. She didn't seem to feel any pain till the very end. She is now probably playing with the other dogs in dog heaven.
Keira W.
Keira W.
10:44 15 May 18
We miss Ruby so much. Cloud 9 Vets were so kind to her in her final hours. She didn't seem to feel any pain till the very end. She is now probably playing with the other dogs in dog heaven.
Keira W.
Keira W.
10:44 15 May 18
I had to have my big boy Tyson pts on Monday and I would highly recommend cloud9 vets ... I have never gone though this before and really didn’t know what would happen but the vet was amazing she didn’t rush us and made the whole thing feel peaceful... she listened to our silly story’s about Tyson and made sure we was ok ... amber was just amazing and made sure we felt we was doing the right thing by Tyson and she has the most wonderful calming voice ... I am so glad we did it at home and not at a vets where I know Tyson would have been stressed ... thank you all so much �
Maria Matthews
Maria Matthews
19:36 09 May 18
Thankyou for the wonderful service you gave to us yesterday from the initial phonecall to when Lidia came to put our beautiful dog Millie to sleep. Even though very sad, you made the situation alot more bearable. Phil from Dignity was also amazing. There was so much compassion. This service is the best way to go if anyone has the sadness of putting a beloved pet to sleep. Thank you all again. Rob & Lisa Watkins
Lisa Sapsed
Lisa Sapsed
11:18 09 May 18
Jacqui Taylor
Jacqui Taylor
15:38 13 Apr 18
We had a bad experience a couple of years ago, with our vet trying to keep a cat struggling on much longer than was fair. So when our remaining elderly cat started to struggle we wanted something different. The lovely vet from Cloud 9 reassured us that we were doing the right thing, at the right time, and my cat fell asleep in my arms. Thank you.
Cathy Davies
Cathy Davies
13:00 13 Apr 18
We had a bad experience a couple of years ago, with our vet trying to keep a cat struggling on much longer than was fair. So when our remaining elderly cat started to struggle we wanted something different. The lovely vet from Cloud 9 reassured us that we were doing the right thing, at the right time, and my cat fell asleep in my arms. Thank you.
Cathy Davies
Cathy Davies
13:00 13 Apr 18
We had to have our beloved dog Jazz put to sleep on Sunday afternoon and I’d come across this company having decided to have her euthanized at home. The whole upsetting experience was made that little bit more bearable by the professionalism of everyone involved from Lizbet discussing the procedure with me and also very kindly offering to send our son a book to read to help him come to terms with losing Jazz, to the vet showing empathy to all of us and being gentle with Jazz and then the gentleman from the cremation company who was also very sympathetic to us when he came to collect Jazz and brought her back to us a couple of days later. Thank you for the excellent service
Vanda Facey
Vanda Facey
16:54 29 Mar 18
The vet was very kind and helped us calm down. We were really devastated to have to say goodbye to Charlie. He had been part of our family for 15 years. Charlie we miss you so much. I hope you are happy where you are now.
Susan Brown
Susan Brown
13:08 20 Mar 18
Thank you for being there for us. Saying goodbye to Daisy was the hardest decision of our lives and you made it a bit less painful.
Sam Little
Sam Little
11:07 13 Mar 18
Myself & my Husband can’t thank Amber & Imma enough for the wonderful, & very professional, care & compassion we experienced on the 5th Feb 2018 when we had to say Goodbye to our 21 yr old Cat...”Spit”. We had no recommendations to go by regarding “Home Euthanasia” but when I called Cloud9, the minute I heard Ambers voice, that was so gentle & full of understanding, my mind was made up there & then. You truly are the Best Amber. Imma the Vet, was amazing too. Nothing was rushed, we chatted for a while, & every step of the way to saying Goodbye to our beautiful Spit was totally relaxed, & so full of gentle care, which made the whole sad process much easier for us to cope with. We have experienced having to take Pets to the Vets to say goodbye before, which we have found so stressful for both our animals & us....but on Amber & Immas merits, we would recommend Cloud9 anytime to anyone. It obviously costs a little more to say “Goodbye” in the comfort of yours & your pets own home, but we think it was worth every single penny. Sorry for such a long review, but I can’t praise Cloud9 enough. Once again, ”Thank You“ Amber & Imma, Love From Sue & Mac xxxx
Susie McCallum
Susie McCallum
23:43 08 Mar 18
Cloud 9 vets are very kind and caring. They helped us say goodbye to Bailey. He is jumping in dog heaven now. Thank you Cloud 9 for being there for us.
Ellie Hutchinson
Ellie Hutchinson
07:58 06 Mar 18
A month ago we had to say goodbye to our precious little muffin Tobby as he was diagnosed with incurable disease. We heard about Cloud 9 Vets by chance but we couldn’t be more grateful that their vet Dr. Jeremy was next to us. He explained us all the details - how will everything go, what will be the consequences and how he will put our dog to sleep in a gentle manner. Odd as it may sound but there really is a gentle in-home euthanasia for pets and the experts are called Cloud 9 Vets. Thank you guys ! You really made Tobby’s last hours peaceful and pain-free
P H.
P H.
16:12 22 Feb 18
A month ago we had to say goodbye to our precious little muffin Tobby as he was diagnosed with incurable disease. We heard about Cloud 9 Vets by chance but we couldn’t be more grateful that their vet Dr. Jeremy was next to us. He explained us all the details - how will everything go, what will be the consequences and how he will put our dog to sleep in a gentle manner. Odd as it may sound but there really is a gentle in-home euthanasia for pets and the experts are called Cloud 9 Vets. Thank you guys ! You really made Tobby’s last hours peaceful and pain-free
P H.
P H.
16:12 22 Feb 18
I first heard about Cloud 9 Vets a few months ago. At first I rejected the idea of pet euthanasia, but eventually I realised that this is the only peaceful, humane and respectful way to say goodbye to your pet companion when the time comes. My dog, Berney got sick and seeing him suffer was devastating. I called Cloud 9 Vets and I was pleased to be treated so professionally. The vet came to our house, examined Berney and then gently put him to sleep. He wasn’t stressed or terrified which was entirely due to the vet’s caring and sympathetic attitude.
Sophie S.
Sophie S.
15:58 13 Feb 18
Kind, Caring and Professional all the way. When the time comes for my fur babies, I won't go anywhere else.
Anne-Marie Czastka
Anne-Marie Czastka
04:40 10 Feb 18
Caring, amazing people, made a hard time bearable. Wonderful Imma came quickly, took time to get to know my lovely, gentle cat a little so he would not be afraid, explained everything to me and made sure I was ready when the moment for JJ to pass over came. She took him for cremation as I have no garden where I could bury him and I received emails telling me when this had been done. I have even had emails from lovely, caring Amber to make sure I am ok. Losing a family member and friend is a sad, lonely time but knowing there are compassionate people who are there to support, talk and listen has made all the difference. I will always be grateful to them for their respect for my cat in the last moments of his life and afterwards and for the concern they have shown to me in the days following my sad loss.
Sam Leggatt
Sam Leggatt
18:10 09 Feb 18
Losing your pet is never easy. Especially if you have spent almost 12 wonderful years with a sweet little pal like our pug Percey. Last month he was diagnosed with a kidney failure so we instantly knew that our time together was coming to an end. I can’t remember how I heard about Cloud 9 Vets but thank God that they were next to us in such a hard moment. The vet that came to our house was so good to our Percey, he calmed him down and gently put him to sleep while I was holding his hand. It gives me comfort to know that he was not suffering at all and everything went smoothly. Cloud 9 Vets are amazing, they treat you and your pet with sympathy and understanding, explain everything in details in case you want to know more information and we couldn’t be more thankful that we found them!
Reneya Calen
Reneya Calen
15:53 01 Feb 18
We knew that we had to put our beloved cat Shelly to sleep. She was already suffering from kidney disfunction and every time she had to urinate she was feeling terrible pain. We prolonged her last days only because we wanted to make sure that we would find her a caring and understanding vet who will treat her kindly. Luckily we heard about Cloud 9 Vets and the fact the they offer gentle in-home euthanasia. The vet that came to our house was kind, caring and very sympathetic. The experience was of course very sad for us but she somehow managed to made it much easier and bearable. Emotionally painfull as it may sound but such services are a blessing for those who want to say goodbye to their beloved pet at home, where the animal is at peace and not stressed or scared as if in a vet clinic.
Reece Giles
Reece Giles
09:27 29 Jan 18
Last year we had to put to sleep our senior cat Jerry, because he was obviously suffering in his last days, not because he was sick, but simply old. For the first time we decided to choose the option for home euthanasia and that is how we met the vets from Cloud 9 Vets. We loved the idea of a vet coming to your house so that the animal won’t be traumatized and he can spend his last ours with us at home. The vet was very thoughtful and sympathetic, he explained us all the details and only after we assured him that it is ok, he put Jerry to sleep. Cloud 9 Vets made this difficult situation less painful and stressful for all of us.
Amelie L.
Amelie L.
14:13 15 Jan 18
Last year we had to put to sleep our senior cat Jerry, because he was obviously suffering in his last days, not because he was sick, but simply old. For the first time we decided to choose the option for home euthanasia and that is how we met the vets from Cloud 9 Vets. We loved the idea of a vet coming to your house so that the animal won’t be traumatized and he can spend his last ours with us at home. The vet was very thoughtful and sympathetic, he explained us all the details and only after we assured him that it is ok, he put Jerry to sleep. Cloud 9 Vets made this difficult situation less painful and stressful for all of us.
Amelie L.
Amelie L.
14:13 15 Jan 18
My cat Shelly’s last days were quite painfull to watch. I knew she was suffering because the vets told me that she was very sick and I should consider the option of putting her to sleep. It was then that I first heard of Cloud 9 Vets and their end of life care services. They gave me full details how everything will be handled which was very important to me since I have a little girl who is very attached to Shelly. Such an event can be very traumatizing for kids but the vet was extremely caring and sympathetic. They reassured us that our beloved baby won’t be stressed or hurt in any way. So it happened.Thank you Cloud 9 for you kindness, sympathetic approach and professionalism!
Patricia Taylor
Patricia Taylor
10:07 08 Jan 18
A wonderful pet end of life care service provided by caring and very competent veterinarians. They are reasonably priced, and provide a great level of care and expertise. I am very happy to have found this service.
Y. Moore
Y. Moore
09:17 05 Jan 18
They say there is no greater gift than the love of a cat. Years ago I would disagree, but not until I met Smokey, gorgeous black & white stray cat that I adopted. Ever since, he was my beloved companion. Unfortunately he got really sick from a rare cat disease and I realised that his days were soon to be over. Our local vet told me that it would be best to euthanize him and let him pass away in peace and dignity. That’s how I met Cloud 9 Vets. Even though it was extremely painful moment to watch his last minutes, the vet was very understanding and caring both with me and my Smokey. They give you as much details about the procedure as you want to know. I would definitely recommend them if you ever find yourself in a situation like mine.
Kimberly Sublett
Kimberly Sublett
08:55 15 Dec 17
They say there is no greater gift than the love of a cat. Years ago I would disagree, but not until I met Smokey, gorgeous black & white stray cat that I adopted. Ever since, he was my beloved companion. Unfortunately he got really sick from a rare cat disease and I realised that his days were soon to be over. Our local vet told me that it would be best to euthanize him and let him pass away in peace and dignity. That’s how I met Cloud 9 Vets. Even though it was extremely painful moment to watch his last minutes, the vet was very understanding and caring both with me and my Smokey. They give you as much details about the procedure as you want to know. I would definitely recommend them if you ever find yourself in a situation like mine.
Kimberly Sublett
Kimberly Sublett
08:55 15 Dec 17
A year ago we had to say goodbye to our german shepard Bernard after having spent 12 lovely years together. At first we were definitely reluctant to using euthanasia services but after a thorough survey on the topic we decided that this will be the most dignified and painless way to say goodbye to our pet friend. We heard about Cloud 9 Vets from a friend of ours that had already used their services. The vet that came to our home was very compassionate and gentle to both our dog and us. He told us what was going to happen and we had the chance to have a proper goodbye with Bernard. He passed away peacefully and not stressed at all because everything happened in our house.
Ryan Murray
Ryan Murray
15:33 12 Dec 17
Found these guys by chance and they came out on a Sunday evening to put our family dog to sleep. Excellent service, vet wonderfully compassionate, no anxiety, cannulation or pain, gentle drift to sleep, whole family there to see him off as he layed in my parents arms in front of the fire. They made a heart wrenching situation as good as it could be. Can’t praise enough or recommend more highly.
Lisa Tanner
Lisa Tanner
01:42 12 Dec 17
A few months ago we decided that it was time to say goodbye to our beloved cat, Bob. He was almost 13 years old and as you may suppose the too many years have caused serious health issues. A friend of ours told us about the option for in-home euthanasia. Even though the word instantly evokes tears and the feeling of guilt, we decided that this will be the most dignified and peaceful way for our Bob to leave this world.A vet from Cloud 9 Vets came to our home and informed us for as much details as we wanted to know. He was extremely gentle to our cat, Bob was neither stressed nor did he feel pain. Cloud 9 Vets helped us cope with a very difficult moment in our life!
Samantha Greenwood
Samantha Greenwood
15:12 29 Nov 17
My dear Barni was the most cheerful, loving and loyal dog that I have ever met. We had such a wonderful time together, but about a year ago he got really sick. Even though I did everything to cure his illness and make him feel better again, the vets told me that I will only prolong the inevitable. As time went by and I was witnessing how painful it was for my beloved pet companion I decided to look for a more peaceful and painless way for him to spend his last days. A friend of mine told me about Cloud 9 Vets so I decided to seek for their in-home vet services. At first I was a bit sceptical what will happen and if this was the right decision but I was truly amazed by their compassionate and caring manner. My Barni was feeling no stress at all because he spent his last days in his favourite sofa thanks to the in-home gentle euthanasia. The vet was so caring and supportive all the time even when he gently put him down to sleep.
Teressa Cooper
Teressa Cooper
09:34 08 Nov 17
My dear Barni was the most cheerful, loving and loyal dog that I have ever met. We had such a wonderful time together, but about a year ago he got really sick. Even though I did everything to cure his illness and make him feel better again, the vets told me that I will only prolong the inevitable. As time went by and I was witnessing how painful it was for my beloved pet companion I decided to look for a more peaceful and painless way for him to spend his last days. A friend of mine told me about Cloud 9 Vets so I decided to seek for their in-home vet services. At first I was a bit sceptical what will happen and if this was the right decision but I was truly amazed by their compassionate and caring manner. My Barni was feeling no stress at all because he spent his last days in his favourite sofa thanks to the in-home gentle euthanasia. The vet was so caring and supportive all the time even when he gently put him down to sleep.
Teressa Cooper
Teressa Cooper
09:34 08 Nov 17
Vicki McGarvey
Vicki McGarvey
04:54 13 Oct 17