Caring and compassionate pet euthanasia in your own home

Excellent care and compassionate in everyway possible,lovely caring ladies on call for initial contact cannot recommend cloud nine enough would never contact anyone else in the heartbreaking circumstances of having to lose any of our beloved furry family thank you so much for making our loss bearable ❤️❤️❤️the vets who visit are out of this world so caring no rush and do not mind taking their time unlike vet practices who want to rush you i would never use anyone else but cloud 9❤️❤️

Thank you so much for making the euthanasia of my 5 year old cat Skye on the 9th September. Skye became unwell quickly & was being treated for chronic pancreatitis. However, at the time of her euthanasia was found to have a very large abdominal mass, not present on X-ray 6 weeks before this.I lost the most precious thing I owned but it was the most stress free experience I have had & would recommend it to all pet owners , if the choice is there. The Vet Sonia was fantastic. She was compassionate, caring & made the whole process straightforward. Skye had exactly the experience I wanted for her, as she gave out nothing but love and affection in her short life 💜🐱💜. A small tattoo on my right wrist, of her beautiful little face will keep her with me forever 💜🐱💜 . Thank you 🙏🏼

Cloud9 Vets eased what was a horrible week for the house. We had an ill dog to be put down and was recommended Cloud9 by someone that had used them before. When ringing they explained they were very patient and understanding of me stumbling through the conversation. They went through needing to ensure availability then gave us an estimate price before arranging. We live in an awkward spot in the middle of 3 catchment areas but have no actual coverage, they explained what this meant and how it would work. Call back was an hour or so after the first call to confirm dates and times, then take payment. When the vet came they were very calm and understanding, gave us enough time to say goodbye and make sure our dog was in a comfortable space, warned us of anything that may happen so we knew what the process was expected to look like. We have a second dog that was going wild in the moment, which didn't phase the vet or create any issue there. Once our dog was put to sleep the vet helped us swap the dogs collar so we could keep the original and collected us some fur. They made sure we were OK before leaving. I hated every moment of what happened but really couldn't have asked for anything else from Cloud9 in the situation.

Thank you to Kate who supported me through the phone call and arranged everything with such ease and care. And thank you to vet Alex who took great care of my cat Ruby in her final moments. Ruby was put to sleep with ease and vet Alex was also very compassionate with us

So very grateful to Cloud9 Vets for allowing us a peaceful goodbye to our old labradoodle Marv. Josie was so kind to us and to Marv and we were able to hold him and stroke him in his familiar surroundings on his own bed as he left us. While we are devastated to lose him we feel he had such a ‘good death’ at the right time. We opted for cremation and the collection was prompt and compassionate, with Marv leaving us tucked up in soft blanket in a dog basket - such a comfort. Thank you Cloud9

Right from the first call, whoever I spoke to in Cloud 9 were compassionate, calm and professional. Our cat was always stressed out by going to the vet and the thought of having to take him there for one last time and make him worry all the way was really worrying me. And then my vet surgery recommended home services of Cloud 9 vets. Lovely Sonya came to our home right on time, took us through the process and then euthanised our dear Lutz in the gentlest, most compassionate way. He was at home on his favourite armchair, on our lap and later on his blanket, surrounded by his toys, his smells. We are so grateful such possibility was available to our family. We will be forever grateful. You need a lot of strength and support you are doing the right thing, when this day comes, and Sonya helped so much. Worth every penny, like everyone else says here.